Privacy Policy

Your Personal Profile

When we ask for information about you, our main interest is to provide more personalized services. We respect your privacy and do not sell, rent, or share your name and personal information with other organizations.

By providing your personal information and photo, you understand and consent to the team of this website using your image, photo, video, and comments. This information is available on your public profile and in our community, where you will also see the information of other members. You have the option to refuse the use of your information by updating your choices in "Privacy" - "Account Settings." From time to time, we may use some customer information in our marketing materials. However, we will never do so without first contacting you and obtaining written consent.

Security Measures

The security of your personal data is important to us. We follow industry-accepted standards to protect your personal information that is sent to us during data transmission and after receiving it. When you enter sensitive information (such as your credit card) in our forms, it is encrypted for transmission using SSL (Secure Sockets Layer) technology.

If you discover a fraudulent charge on your statement, made in the name of this website's team, please contact us and report the case immediately to your card issuer following their standard procedures. The site utilizes forums, message boards, and chat rooms. Please remember that any information you disclose through these means becomes public. Always exercise caution with personal information you provide to anyone in these contexts.

We also strongly encourage password verification upon logging in, so that you and your data are protected against unauthorized access. If you stop using the computer for an extended period without logging out of your session, it will automatically be terminated after a certain period of time.

Only employees who require the information to perform specific tasks (such as billing or student support) have access to personal information. The servers on which we store your information are kept in a secure environment.

Despite security practices and procedures, as is the case with any computer network on the internet, this website's team cannot guarantee the security of your personal data or any other data transmitted over the internet and, therefore, cannot be held responsible for security breaches.

No method of data transmission or electronic storage on the internet is 100% secure. Thus, we cannot guarantee the total security of your data.

Website Communications

To send you daily lessons (via email), we require your email address. As a subscriber, you will be added to our email list for occasional communications regarding service updates, special offers, and promotions from this website.

You can unsubscribe from receiving emails at any time. Simply click on the "Unsubscribe" link that appears in the footer of the email we send. We will rarely send service-related announcements, only when necessary.

For example, if our service is temporarily suspended for maintenance, we may send an email to notify you. In general, it is not possible to opt out of receiving this type of communication as they are not promotional emails. If you do not wish to receive these notification emails, you can request to unsubscribe.

Protection of Minor Information

We are committed to protecting the privacy of minors. This website, along with all our sites, is intended for the general public and is not designed to attract children under the age of 13.

We do not collect or request personal information from children under 13 years of age, nor do we send emails requesting personal data unless we have permission from the child's parents or legal guardians. Registration and subscription to this website, which offers courses and products related to health and wellness, require becoming a member of this site.

During registration, we collect information such as your name and email address. We may also request demographic information, such as age and gender, to create your profile. You may also be required to provide your credit card information if the service you requested is paid. This information is encrypted on our secure server.

As a member, you will be added to our mailing list to receive occasional emails with service information, special offers, and promotions from the University of Franquia.

Web Beacons

We use a technology called clear gifs (also known as web beacons or web bugs) to better manage website content by informing us of what works best. Clear gifs are small graphics with a unique identifier that serve a similar purpose as cookies – they are used to track the online movements of internet users. However, unlike cookies that reside on the user's computer, clear gifs are embedded within the web page and are the size of a pixel. We do not use clear gifs that contain personal information of our customers. We use clear gifs in our HTML-formatted emails to determine which ones are opened by recipients. This allows us to measure the effectiveness of certain communications and campaigns. In some emails, we include content with links to click on, which redirect to the Chave do Coração do Homem website. When students and/or customers click on these links, they pass through a separate server before reaching the destination page. We track click data to determine interest in each subject and measure the efficiency of our communications with students. If you prefer not to be tracked in this way, do not click on text or image links in your emails.

Who we share your information with

We share your personal data with Good Smoothie so that other companies within the group can offer products and services to you. The only information we share with Good Smoothie is your name, age range, email, and country.

We may provide your data to service providers who assist us in our activities, such as payment processing or customer support. These companies are authorized to use your data only if necessary to provide services to us. We may also disclose your data:

as required by law to comply with subpoenas or similar legal processes;

when we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

in the event that the University of Franquia is involved in a merger, acquisition, or sale, you will be notified by email or by a clear notice on our website of any changes regarding the use of your personal information, as well as any new situation involving the disclosure of your personal data to third parties, so that it is never done without your consent.

Cookies

"Cookies" are small pieces of information that we store on the browser you use to navigate or on the hard drive. We and our partners use cookies to remember personal information when you visit our site. For example, if you choose to view our site in French, we will store that information in cookies so that we always display the site in French for you. We also use cookies to remember your login for easier access to the site. Most browsers allow you to choose not to allow cookies to be stored on your computer. We use session cookies and persistent cookies. The session cookie expires as soon as you close the browser. The persistent cookie remains on your computer for a longer period. Additionally, we use a service provider to track visitor behavior on our site. However, we do not have access to your cookies nor do we control them. The information collected by the service provider is anonymous and used to improve our services and marketing campaigns. As with most websites, we automatically collect and save information in files. This information includes IP address, browser type and language, service provider, referring pages, operating system, date/time, and site click information. We use this information to understand and analyze trends, administer the site, learn about user behavior, and gather demographic information about our user base as a whole.

Tests

We may offer students and visitors the opportunity to participate in quizzes or contests on our site. If you choose to participate, we will ask for information and personal data. Participation in quizzes and contests is completely voluntary, and therefore, you have the option not to provide your information. The requested information may include contact information (such as name and email) and demographic data (such as ZIP code). We use this information to personalize communications sent to you and suggest more relevant products and services.

Public Forums

Our websites offer blogs, forums, and communities accessible to the general public. Please be aware that any data you provide in these areas of the site may be read, collected, and used by others who access them.

Links to Other Websites

This site contains links to other websites. Please be aware that Good Smoothie is not responsible for the privacy practices of other sites. We encourage our users to exercise caution when leaving our site and to read the terms of use of any website that collects personally identifiable information. These privacy policies apply only to information received by the Good Smoothie website.